Telehealth
Services
Since our doors opened, ICS has been committed to providing high-quality care with as few barriers to access as possible. Introducing telehealth services in 2019 has allowed us to respond to the needs of an even greater number of individuals and families with the help of cutting-edge technology.
We have expanded our telehealth services due to the COVID-19 outbreak and look forward to continuing to offer this channel of care for years to come.
Try a Video Appointment
with Telehealth by SP App
What is telehealth
Telehealth involves the use of digital channels of communication (i.e. phone, video-chat) to remotely access healthcare services from the comfort of one’s home or office. Integrative Counseling Services, PC has offered virtual appointments using the SP App since 2019. When a patient joins our practice, we conduct a consultation to determine whether telehealth services would be right for their care. COVID-19 has expanded acceptable parameters of telehealth.
Acceptable forms of telehealth during COVID-19
Due to the COVID-19 outbreak, the list of channels of virtual communication that can be used for telehealth has expanded to include the following:
Telephone
Skype
FaceTime
These channels are NOT HIPAA compliant but are allowable at this time due to COVID-19. They are not protected by a BAA. Restrictions and regulations are subject to change based on insurance policy. Integrative Counseling Services, PC, will notify patients as soon as possible whenever changes to regulations occur.
Frequently Asked Questions About Telehealth
Covid-19 Health & Safety Plan
Due to the COVID-19 outbreak, new healthcare regulations and restrictions are temporarily in place. Visit our Telehealth page to learn how patients and providers may be impacted.
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Telehealth services remain available for all clients as clinically appropriate
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Masks are worn by staff and are strongly encouraged for clients and guests
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ICS staff use disinfecting wipes and sprays throughout the day to keep surfaces and high traffic areas clean
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Disposable gloves are available upon request
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Wall mounted hand sanitizers are available in two locations in each office
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Regular professional deep cleaning
*NOTE: ICS will provide a disposable mask to anyone who doesn’t have one in the office by request